Residents Survey

Overview

Council seeks feedback from the community in a range of ways. One method is to undertake surveys because they can provide a broad spectrum of public opinion and help reflect trends over time.

Council has been carrying out residents’ surveys to measure satisfaction with its work since 1997. These surveys help the Council gauge how well the community supports its direction and priorities, and the results are used to inform how the Council delivers services.

An independent research company is commissioned to carry out the survey. Usually, around 400 people are selected at random and surveyed. To ensure most interests of the community are reflected, the company seeks a sample that is representative of Nelson’s demographics.

Downloads

View the most recent report: Residents Survey Results Report 2023/24 (1.3MB PDF)

View previous Residents’ Survey results:

• Residents Survey 2022/2023 Report (1.2MB PDF)
• Residents Survey 2021/2022 Report (2.3MB PDF)
• Residents Survey 2020/2021 Report (1.5MB PDF)
• Residents Survey 2019/20 Report (1.6MB PDF)
• Residents Survey 2018/19 Report (769KB PDF)
• Residents Survey 2018 Report (888KB PDF)
• Residents Survey 2017 Report (2.5MB PDF)
• Residents Survey 2016 Report (1.4MB PDF)